Frequently Asked Questions

Find all the answers to your questions right here

Do you have questions about our products or our weight loss program? Feel free to write to us if you can’t find the answer in the FAQ below. And of course, we would be more than happy to receive your comments and success stories. Speak soon.

We use Purolator services for delivery across Canada. All orders are processed in the morning from Monday to Friday, except holidays. Allow for 2 working days within Quebec and Ontario and 5 working days for the Maritimes and Western Canada. Shipments are made Monday through Friday except on holidays.

You can follow the ProtiLife weight loss program until you reach your weight loss goal. Once that’s done, you will move into the Transition phase for 5 days, then onto the Maintenance phase to make sure you keep off the weight!

During the first 2 weeks, you could lose up to 11 pounds! Then, until you reach your goal, you can expect a continuous weight loss of between 2 and 3 pounds per week. Weight loss varies from one individual to another depending on sex, amount of excess weight, physical activity, age, metabolism and hormones.

Our weight loss program is virtually foolproof unless, of course, you do not follow the recommendations. For optimal results, it’s important to respect the dietary program and to eat the recommended nutritional supplements and foods. Don’t forget to exercise roughly 3 times a week.

Once your weight loss goal is reached, it’s important not to return to unbalanced habits. That’s why once you’ve completed the Active Plan, you must move on to the Transition phase and then onto the final weight loss Maintenance phase, in order to gradually reintroduce foods that were previously limited. Your ProtiLife program will provide all the tips and tools you need to make your diet healthy and enjoyable.

Our weight loss programs and nutritional supplements are not designed to meet the needs of people with diabetes. Anyone with a type of diabetes can start the ProtiLife program only with the permission and follow-up of their doctor.

No, it is not recommended to take the ProtiLife weight loss program if you are pregnant or breastfeeding.

Yes. This stage of the female existence is often accompanied by significant physical changes including weight gain and loss of muscle tone. Cravings or an increase in appetite are also common during this time. The ProtiLife weight loss program can help limit physical changes, helping you lose weight and strengthen your muscle tissue. Plus, proteins can help reduce cravings, increase blood circulation, mitigate heat flashes, and minimize mood swings and irritability.

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